Customer Care

On-Line Training

• Remote Lite Training Demo
• R-Backup Training Demo

User Guides

• Remote Lite
• R-Backup
• R-Attachments
• R-Statements

Support

• Submit Request Online
• Live Support
• Electronic Claims Submission Tips

Contact Information

• Main: (866) 712-9584
• Sales: (877) 499-9024
• Tech Support: (866) 712-9584 option 2
• Claim Support: (866) 712-9584 option 3
• Fax: (866) 712-9585
• Email: support@rss-llc.com
• 1502 W. Edgewood Ave, Ste A Indianapolis IN, 46217

Frequently Asked Questions

• FAQ for Sales
• FAQ for Technical Support
• FAQ for Claim Support

Forms

• Business Agreement
• Enrollment Form

Payor List

• Downloadable Payor List
• Real Time Claims
• Real Time Eligibility

Payment Center

• Make a payment

Suggestion Box

We are constantly looking to improve our business and welcome your suggestions. Please note your suggestions can be submitted anonymously.