Remote Fax is a claims faxing service that offers unlimited dental claims submission without commitments, minimums or hidden fees.
Simply fax your dental claims to our toll free number and we will handle the rest.
Remote Fax is an easy and convenient process in which your office simply faxes all of your dental claims to our toll-free number.
RSS will transmit the claims electronically to payors who can accept them, and will mail the claims to all others within 24 hours.
The process offers all the advantages of the fast payment cycle from electronic submission, where possible, as well as ease and convenience. There are no clearinghouse fees, envelopes, or postage, and it saves time.
Each time you fax dental claims, please send a cover sheet indicating the number of claims faxed. This will serve as your confirmation. We will contact you if there is a discrepancy in the number of claims received and the number of claims indicated.
If you do not hear from us, you can rest assured that RSS has received and sent the claims you faxed. Remote Fax service is contained in a secured area on-site. Claims that cannot be data entered will be mailed within 24 hours.
As part of our audit process, all claims that are data entered are kept for 14 days should any questions arise. This ensures the highest quality service possible. After 14 days these claims are shredded inside the secured area on-site.
No copies or images are ever retained. The Business Associate Agreement provides assurance that RSS performs this service in a HIPAA-compliant manner to protect the security and privacy of your patients. In this process, RSS takes on the responsibility of "double-entry" of claims for electronic payors, postage expense for non-electronic payors, and long distance service for the toll-free line.
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