Claims Faxing Service
Remote Fax is an easy and convenient process in which your office simply faxes all of your claims to our toll-free number.
RSS will transmit those claims electronically to payors who can accept them, and mails the claims to all others.
The process offers all the advantages of the fast payment cycle from electronic submission, where possible, as well as ease and convenience.
There are no clearinghouse fees, envelopes, or postage, and it saves time.
Each time you fax in claims, send a cover sheet indicating the number of claims faxed. This will serve as your confirmation. We will contact you if there is a discrepancy in the number of claims received and the number of claims indicated.
If you don’t hear from us, you can rest assured that RSS has received and sent the claims you faxed. Remote Fax service is contained in a secured area on-site.
Claims that cannot be data entered will be mailed within 24 hours.
Claims which are data entered are kept for 14 days for any questions and our audit process. This ensures we are performing the highest quality service possible.
After 14 days these claims are shredded inside the secured area on-site. No copies or images are ever retained.
The Business Associate Agreement provides assurance that RSS performs this service in a HIPAA-compliant manner to protect the security and privacy of your patients.
In this process, RSS takes on the responsibility of "double-entry" of claims for electronic payors, postage expense for non-electronic payors, and long distance service for the toll-free line.
There is no contract to sign with RSS – you can quit any time if you’re not satisfied.